FAQ

1. What can Viusee Smart Glasses do?

Viusee integrates high-resolution image capture, an AI assistant, real-time object and scene recognition, voice interaction, and lifestyle information—all in one stylish, lightweight wearable.

2. How is the camera quality? Can I take photos or videos?

Viusee is equipped with an 8 MP high-definition camera for crisp, natural photos. It supports instant photo capture, but does not record video.

3. Is Viusee waterproof or sweat-resistant?

Viusee is splash- and sweat-resistant, making it suitable for light rain or workouts. However, it is not fully waterproof or submersible—avoid submerging it in water.

4. How do I interact with Viusee?

Viusee supports full voice control. Speak commands like “Take a photo,” “What’s the weather in New York?”, or “Tell me about this plant,” and it will respond—hands-free.

5. What is the battery life like? How long can I use it per charge?

Under normal use (photo + AI interaction), Viusee lasts 6–8 hours. In power-saving mode, it can run up to 10 hours. Fast-charging gives you 50% battery in just 30 minutes.

6. Can I use Viusee without a phone?

Yes. Core functions like voice commands, AI Q&A, and photo capture work independently when connected to Wi-Fi. For data syncing and Bluetooth audio, pairing with a smartphone is recommended.

7. Can Viusee recognize things in real-time?

Absolutely. Point the camera, and Viusee can identify plants, animals, landmarks, architecture, artworks, and even basic text via OCR.

8. Can I wear Viusee all day? Will it be uncomfortable?

Yes. Viusee weighs approximately [X] grams and features adjustable, ergonomic temple arms designed for long-term comfort without pinch or pressure.

9. Is Viusee suitable for prescription-lens users?

Yes. Viusee supports custom prescription lenses through third-party opticians. We are also developing clip-on and magnetic frame attachments for easy lens changes.

10. How do I update Viusee’s software or features?

Viusee uses OTA (Over-The-Air) updates. When connected to Wi-Fi, firmware and AI model upgrades download and install automatically in the background.

11. What if my Viusee unit breaks or malfunctions? What is the warranty?

Viusee comes with a one-year limited warranty covering non-accidental defects. Our 24/7 support team can guide you through diagnostics, repairs, or replacements. Accidental damage repairs are available at discounted rates.

12. Is Viusee compatible with iOS and Android?

Yes. Viusee pairs with both iOS and Android devices via Bluetooth 5.0. Our dedicated app lets you sync photos, preferences, and update firmware seamlessly.

13. Can I use Viusee for listening to music or making calls?

Yes. Viusee supports Bluetooth audio playback and has built-in microphones for voice calls. For the best experience, we recommend pairing with Bluetooth earbuds.

14. Where is Viusee shipped from? How long does shipping take?

We ship from our U.S. and EU fulfillment centers. Standard delivery takes 5–8 business days, depending on your location.

15. Can I return the product if I’m not satisfied?

Yes. We offer a 30-day satisfaction guarantee. If you’re not completely happy, return your undamaged unit within 30 days for a full refund.